For advisors on Osaic

Account opening without re-keying the client.

Prodos is an operations agent for advisory firms. It pre-fills custodian and Osaic paperwork from what's already in your CRM and the client's documents, then asks only for what's missing. Everything stays inside the systems your firm already uses.

New account applicationPre-filled
Client nameMargaret ChenWealthbox
Date of birth04/12/1961Wealthbox
Social Security number•••-••-4821Client docs
Home address18 Linden Ave, Columbus, OHDriver's license
EmployerNot on fileAdvisor to ask
Primary beneficiaryNot on fileAdvisor to ask
4 of 6 fields filled2 left for the advisor to collect
SOC 2 Type IIAudited, with the report in our Trust Center.
Never contacts clientsClient messages are drafts only.
Every action loggedVisible to your firm.
What it does

The back-office work after the meeting.

Meeting tools capture what was said. Prodos does the paperwork and data entry that follows, across the tools you already have.

Account-opening paperwork

Pre-fills custodian and Osaic forms, including plain PDFs with no integration, from your CRM and the documents the client already sent. You see only the fields still missing.

CRM kept current

Writes to the right fields and households in Wealthbox or Redtail, so nobody re-keys a meeting note.

Documents filed

Reads each upload, checks it's the right document, and files it in the correct folder in Box or OneDrive.

Follow-ups drafted

Drafts the client email or text. Your advisor reviews it and sends it from Outlook or MyRepChat.

Workflows across systems

Runs the whole process instead of one step inside one tool: collect documents, update the CRM, file to storage and prepare the account paperwork, with each step tracked.

Wherever your team works

Staff reach Prodos in its own app, by email, at its own phone number or in Microsoft Teams. These channels are internal only, to keep the team's work moving.

Client communication

Prodos never contacts your clients.

Any message meant for a client is a draft. Prodos has no way to send it on your behalf. Your advisor reviews it and sends it through firm-approved email or MyRepChat.

Supervision

Designed to fit inside a broker-dealer's controls.

Broker-dealers put conditions on chat, texting, email and record keeping. Prodos is built so those conditions are easy to meet.

Client communication

Draft only

When a client needs an email or text, Prodos drafts it. The advisor reviews it and sends it through firm-approved email or MyRepChat.

Team channels

Internal only

The app, email, phone number and Teams channels are for your staff. Apart from two-factor sign-in codes, Prodos sends messages only to your team.

Books and records

Not a system of record

Client records stay in your CRM and documents stay in your firm's storage, so your existing retention and books-and-records rules still apply.

Supervision

Every action logged

Every action the agent takes is logged and visible to your firm, so you can always see what was done and when.

Security

How client data is handled.

Our SOC 2 Type II report, security policies and FAQ are in the Prodos Trust Center. Osaic's review team can request access directly.

Visit the Trust Center

SOC 2 Type II

Independently audited. The report is available on request through our Trust Center.

Optional PII masking

For firms that want stricter control, Prodos can mask names, Social Security numbers and other personal details on its servers before a request reaches the AI model.

Nearly 50 written policies and procedures

Policies, procedures and standards covering AI use, access management, incident response, data retention and vendor management, mapped to nearly 80 controls in our SOC 2 Type II audit.

The team

Built by a team that's been through an SEC exam.

CEO

Theo Katsoulis

Led operations and compliance at Playbook, an SEC-registered RIA that grew to more than 3,000 accounts. He led its SEC registration and examination, and ran the operations behind the platform as it scaled.

CTO

Rafael Paulino

Lead engineer at Playbook, where he helped build the compliant backend behind its account opening, transfers, NIGO reconciliation and tax-loss harvesting, among other features.

Questions

For Osaic advisors and reviewers.

Does Prodos replace our CRM, document storage or other tools?
No. Prodos works inside the systems your firm already uses, including Wealthbox, Redtail, Box, OneDrive and Outlook. Records stay in those systems, and anything going to a client is sent by the advisor through firm-approved channels.
Can Prodos be used for internal work only?
Yes. Prodos is staff-facing by design and has no way to send messages to clients.
Is Prodos on Osaic's approved vendor list?
Not yet. Osaic reviews new vendors when advisors request them. If your firm wants to use Prodos, a request from you helps, and we'll send you a short summary to include. Email us.
Where can Osaic's review team find our security documentation?
In the Prodos Trust Center, including our SOC 2 Type II report on request, our security policies and a security FAQ.
Get in touch

On Osaic and want Prodos reviewed?

Tell us which firm you're with. We'll send a short summary for your request and walk your team through the product.

Osaic is a trademark of Osaic. Prodos is an independent technology provider and is not affiliated with, sponsored by or endorsed by Osaic.